Professional Training
A business is only as strong as it's weakest link. Professional training opportunities increase staff morale, production, and employee satisfaction. After working for many years as an Executive Director responsible for supervising hundreds of employees, Cynthia Finnegan, LMSW, has learned through trial and error what is effective and what skills employees as well as employers need to learn.
Sample Training Topics:
Administrative Support
Anger Management
Assertiveness and Self Confidence
Body Language Basics
Call Center Training
Coaching and Mentoring
Conflict Resolution
Customer Service
Delivering Constructive Criticism
Goal Setting and Getting Things Done
Handling a Difficult Customer
Meeting Management
Motivational Interviewing
Personality Disorders
Safety in the Work Place
Stress Management
Team Work and Team Building
Telephone Etiquette
Women in Leadership
Work-Life Balance
Work Place Diversity
Work Place Harrassment
Work Place Violence
Fees for training are arranged in advance and vary depending upon length and complexity of training. Call 313-208-3407 or
email Cynthia for additional information.